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Florida Power & Light Company, the principal subsidiary of NextEra Energy Inc., is a Juno Beach, Florida-based power utility company serving roughly 4.8 million accounts and 10 million people in Florida.
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What isn't working?
Please let us know what issue you are experiencing with Florida Power & Light:
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In the last three months, how would you rate Florida Power & Light?
3.38 out of 5 2,121 ratings
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Problems in the last 24 hours
The graph below depicts the number of Florida Power & Light reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Florida Power & Light. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Florida Power & Light users through our website.
Power Outage (98%)
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Website (1%)
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Maintenance (1%)
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Live Outage Map
The most recent Florida Power & Light outage reports came from the following cities:Tampa, Miami, Orlando, Jacksonville, Ocala, Rockledge, Miramar, Dallas, Atlanta, Clearwater, Fort Pierce, Saint Simons Island, New Orleans, Coconut Creek and Monroe.
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| City | Problem Type | Report Time |
|---|---|---|
 Tampa | Power Outage | |
| Miami | Power Outage | |
| Orlando | Power Outage | |
| Jacksonville | Power Outage | |
| Ocala | Power Outage | |
| Rockledge | Power Outage |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Florida Power & Light Issues Reports
Latest outage, problems and issue reports in social media:
- JohnMac (@Johnthemagic) reported
@TomToppingNTF @CarlosGSmith @insideFPL Sorry the environment doesn’t need your help!
- kitty (@KittyTheOthrWay) reported
Hey @insideFPL my power has been out since 6:30pm and NO updates. What the hell were these rate hikes for?? My service SUCKS and it’s expensive for NOTHING @AnnaForFlorida
- Oyster Assassin (@OysterAssassin) reported
@insideFPL No need. I called and actually reached a live person who informed me "this is FPL policy". Piss-poor policy. Can't wait to get our local power co-op so FPL won't be able to rip us off anymore.
- Martha lisa king jr (@EbonDROPyADDie) reported
So @insideFPL been overcharging me this entire time! Now that they fixed my account my bill is $289!! Keep in mind I been paying over $100 when my bill been like $50-60. But I had no power in my unit this billing cycle! Make it make sense
- Jen Perelman (@JENFL23) reported
@tomaskenn @insideFPL 3 Dem Senators voted YES to help pass this anti-solar bill when 3 GOP Senators voted NO.Would not have passed otherwise, we must keep it 💯 @tomaskenn. FPL owns both sides, even if they own more of the GOP.
- jon saavedra (@jonsaavedra3) reported
@insideFPL You people are useless and I will not try and help.
- Wininsky (@Hako_Late) reported
As the @insideFPL technician informed me, the AC is 95% of the electrical flow costs. Nothing is expensive about your Tesla bulbs (not @Tesla but the wattage types). Cooking is nominal as is refrigeration. The AC totals at numbers equal to 95% of the power surcharge. @FBIMiamiFL
- El Capitan (@elcapitanpues) reported
@insideFPL SUCKS! 10 power cuts in the last hour! GET YOUR S**T TOGETHER @insideFPL!
- Racist_RoboCaller (@RRobocaller) reported
@insideFPL Sitting in the dark in #BoyntonBeach.Just found out that 20,000 home effected. Fairly amazing how an outage of this size doesn't show up on the #FLP outage map, but one house out in Delray does. Good job guys!
- EW (@emwinfl) reported
@insideFPL tried to cancel service for my mother who just passed. But you won’t do it without her last 2 bills. Like I have that? So fine, just keep billing a dead person. #CorporateGreed
- ddaytonm (@ddaytonm) reported
@insideFPL @SunSentinel @orlandosentinel Power is out again.
- Cricket (@JannaSchmit) reported
@insideFPL cannot sign into account. Continuously spins. Hope service is better!
- ddaytonm (@ddaytonm) reported
@insideFPL Happy for her. Can you fix our power?
- D A Drake (@Gdad213A) reported
@insideFPL Neighborhood power transformer blew out at 4:15pm. FP&L had a crew out to replace it, said done by 12:30am. They were done by 11:24pm! Yay power crew!
- Edward Mauri (@emauri0228) reported
@insideFPL what the hell is happening in Miramar? We’ve lost and regained power at least 15 times.
- noletonole (@dailyDFSking) reported
@insideFPL All I want is my damn online account to be UNLOCKED! I've never missed a payment AT ALL so I have no idea as to why it's locked. I'll send the info in about 30inutes.
- 🦚Dustin feels like a SEC Champ (@DMichaud28) reported
@insideFPL Yall are the biggest joke of a company I have ever dealt with. No customer service phone line, takes 30 minutes to pay the bill. Even then sometimes it hangs up or kicks you off the website. Oh and ur stealing money from struggling people with your monopoly. 🖕
- Kim Winburn (@winburn_kim) reported
@Pmfjfla @GovRonDeSantis @insideFPL Really? Wow! And they don’t encourage solar power in the “Sunshine State”! So ridiculous!
- Paula Green (@PaulaGreen200) reported
@insideFPL must say I’m extremely disappointed in the response to the outside power cable issue coming from the pole at my residence today. Was told it would be done at 2:00 and now no one will answer my calls for an update. Will fpl pay for a hotel for the night?
- Dale Johnson ✝️🇺🇸🦅⚜️ (@DaleJ_1031) reported
@MagicThomson12 @PeterZeihan @insideFPL As FPL sucks economic resources out of NWFL.
- Tauno.Wickman (@TaunoWickman) reported
@NathanMackBrown Not in Florida (of all places!) @insideFPL Florida Power & Light pay lobbyists to write bills killing off any incentives to use solar. Worse yet, FP&L pays people with the same last name as Dem candidates to dilute the votes. Money is the bottomline since their CEO makes $7M/yr.
- 17 don (@Caseeme17) reported
@insideFPL @SunSentinel @orlandosentinel Y’all have the rudest most unmotivated group of individuals worst customer service in the world lol please invest in computers/reboots
- noletonole (@dailyDFSking) reported
@insideFPL can you please tell me how in the pure **** am I supposed to be able to talk to a HUMAN ******* BEING when I call your customer support number? Instead, I get a ****** computer that can't help me for ****! Please, how can I talk to one of you ****** ********?
- El Capitan (@elcapitanpues) reported
@insideFPL Sucks! My power has gone off & on 25 times on the last hour! @insideFPL is trying to fry all the appliances in my house! #FPLSucks
- Brian Crisher (@BCrisher) reported
Seriously @insideFPL, our power has flashed over 15 times since 1:30am. Just leave it off for an hour and fix things properly. This is ridiculous.
- Oyster Assassin (@OysterAssassin) reported
@insideFPL Hey FPL - why am I being charged another deposit just to move my service to a new address?
- Edward Mauri (@emauri0228) reported
@insideFPL This is getting out of hand and needs to be fixed immediately. For the last 2 hrs we’ve been on and off every 5 to 10 min.
- Bless your heart (@lisamom) reported
@insideFPL ya’ll need to get with the program and have a contractor line like @DukeEnergy it would be easier to call the Pope to get a temp disconnect reconnected
- jon saavedra (@jonsaavedra3) reported
@insideFPL You sure make it tough to be of help
- Julz (@Cr3ative_Juls) reported
@insideFPL I love how quickly that bill comes but, there is a power outage and it's "sorry you're going to have to wait 5-6 hours to get it back" Who's going to return the hours of sleep I just lost. Excellent service.
