Why Are We ‘Bad’ Patients? (2024)

Telling your doctor you were fully compliant, when you weren’t, is pretty standard fare. From tiny fibs to outright self-sabotage, how we cope with a bump in the health road determines how difficult we make the ride.

Let’s be real, some of us are ideal patients while the remainder of us could certainly use a little work in this arena. Admittedly, doctors are the worst. We know too much and adjusting to the lack of control that comes with the vulnerability of being a patient can often be too much to withstand. Self-defeating defiance requires constant managing. Then, there is simply the natural tendency of people in general to fib - yes, outright lies do fall heavily into the mix even from the most well-intended, and the why ranges from a resistance to self-acceptance of an upsetting reality (aka denial) to wanting to be perceived in a certain way.

When you think about it, how best might we empower our own individual autonomy (a core tenet in principles of bioethics)? By presiding over the narrative.

It is quite common for a patient to seek a physician’s thorough assessment and evaluation, get a proper diagnosis and treatment recommendation, and then patently disregard it for a social media crowdsourced “remedy” encouraged by acquaintances without medical licenses. Why is this the case? The reasoning can be well thought out to outright reckless, but such is the messiness that is being human. Often, people tend to do what they want routinely pursuing the path of least resistance. In so doing, they traditionally pay later in either protracting their illness or delaying and complicating necessary treatment. Avoidance as a coping skill can do much harm when taken to the extreme.

Minimization is quite the adaptive function often employed to deceive ourselves when a diagnosis exceeds what we can bear. This often flawed coping mechanism is responsible for our selective picking and choosing what is really worrisome. In diseases whose prognosis is particularly upsetting like cancer, it is not uncommon for patients to get hyper-focused on a particular aspect of therapy - routinely one that lacks much relevance in terms of survival. But, this active grasp to retain control can serve to help the individual survive such an unpleasant, stressful time. When so much is out of control, taking charge of things particularly meaningful or not can be a vital tool to thriving in the chaos of the unexpected and overwhelming.

Look no further than excessive doctor shopping or even opinion seeking. It is quite common for people to seek an answer they want. That’s why confirmation bias is a thing. How about compliance, in general? Prescription sharing from antibiotic to Ambien is so rampantly not feared that we are harming ourselves - spurring dangerous side effects and addiction in the process (read here).

Medication mistakes outside of a healthcare facility are on the rise and resulting in serious outcomes—with home locations leading the pack. According to a 2017 study that tracked unintentional therapeutic pharmaceutical errors and focused on those causing profound impairment, disability and death, there was a 100% rate increase from 2000 to 2012. The why depends a lot on the who as stage of life considerably influences the problems that arise and the causes of them. To learn more about this in great detail, review here.

Telling your doctor you were fully compliant when you weren’t is pretty standard fare. The hazard it can do is directly correlated with the subject matter at hand. Or, not wanting to disclose personal habits and tendencies out of fear of being scrutinized is also a common worry. Finding a physician you trust in which you can deepen and develop a therapeutic relationship is the best way to overcome these many all-too-human foibles. And, any physician who is especially judgemental probably isn't such a great doctor anyway- so, find a new one if that is your experience.

The good news is doctors appreciate the complexities of humanity. The drive to be well and not preoccupied with disease is a healthy one. How we cope and help ourselves in the process when we do encounter a bump in the road can definitely influence how difficult we make the ride. Seeking caregivers with whom you feel most at ease and can be yourself around is a necessary start to a more honest, helpful, invaluable and effective therapeutic approach. Creating the environment best-suited to facilitate your compliance will yield the greatest dividends in your treatment outcome and survival.

You have more power than you might think, even in the most unimaginable of circ*mstances.

Why Are We ‘Bad’ Patients? (2024)

FAQs

What makes a bad patient? ›

A bad patient is 'uninterested in making any changes that they might need to in order to change their health outcome' (Bo). Additionally, bad patients 'expect everything to be made better and they're not taking an active part in their healthcare' (Stephen).

Why is it unethical to date a patient? ›

Such interactions detract from the goals of the patient-physician relationship and may exploit the vulnerability of the patient, compromise the physician's ability to make objective judgments about the patient's health care, and ultimately be detrimental to the patient's well-being.

Do doctors ever crush on patients? ›

Though instances of doctors and patients entering romantic relationships are indeed rare, it does sometimes happen. Physicians sometimes have sexual relationships with patients, or with former patients. Sometimes the initiator is the physician, and sometimes it is the patient.

Why are some patients so mean? ›

They may be angry about waiting too long to be seen, or perhaps with a friend or a co-worker prior to their visit. Anything may have gone wrong in their day, and they lack the emotional maturity to remain courteous to you or your staff. They may feel they have been mistreated over the phone or by the front desk staff.

Why are some people bad patients? ›

Patients, and sometimes their carers, become challenging, difficult, uncooperative or aggressive for a number of reasons: being unwell or in pain. alcohol/substance misuse. fear, anxiety or distress.

How to deal with nasty patients? ›

How to deal with a difficult patient
  1. Listen carefully. Try to listen to the patient's situation quietly, letting them say everything they want to say before responding. ...
  2. Express empathy. ...
  3. Identify the cause of the problem. ...
  4. Ask for help. ...
  5. Repair the relationship. ...
  6. Maintain professionalism. ...
  7. Hire an interpreter if necessary.
Jun 25, 2024

Is it illegal to flirt with a patient? ›

Physicians who engage in romantic or sexual relationships with current patients risk facing severe disciplinary actions from both the AMA and the Medical Board of California.

Is lying to a patient illegal? ›

Being dishonest, untruthful, providing inaccurate information, or withholding information from patients all constitute lying. If your doctor has lied to you about a critical part of your health care and you suffered harm as a result, you may have legal grounds to seek compensation via a medical malpractice lawsuit.

Do doctors develop feelings for their patients? ›

The richness of the physician-patient relationship can lay fertile ground for romantic attraction. In addition, some vulnerabilities may arise from the physician's psyche. The overworked, stressed-out, burned-out, anxious, lonely professional may feel intoxicated by a patient's gratitude and affection.

Do doctors gossip about their patients? ›

In most circ*mstances, doctors may only talk about patients to other doctors if there is a direct treatment relationship between the doctors – i.e., when a family doctor discusses a patient's condition with a specialist.

Who are doctors' favorite patients? ›

Most often, favorite patients are not necessarily similar to their physicians in socio-demographic characteristics, instead, they are characterized by a long-term relationship with their physicians and shared experiences with their physicians.

Can a patient hug a doctor? ›

In a clinical exam, patients consent to being touched. They haven't consented to any other intimate contact, however. Although some patients might welcome a hug, others might consider it an invasion of their personal space or a sign of attraction.

Can doctors refuse to treat rude patients? ›

Nearly all HCPs agree that when patient behavior is getting out of hand, they have the right to refuse the patient.

Can you fire a patient for being rude? ›

Terminate the patient-physician relationship only when the patient will not modify disrespectful, derogatory or prejudiced behavior that is within the patient's control, in keeping with ethics guidance.

What to do when patients don't like you? ›

5 Tips for Dealing with Difficult Patients
  1. Don't take it personally or get defensive. It is easy to assume the patient is upset with you personally, but that is seldom the case. ...
  2. Show that you care. ...
  3. Listen to their concerns. ...
  4. Don't allow abuse. ...
  5. Get help for the patient.
Oct 12, 2021

What is an example of bad patience? ›

You're already late, you can feel your body getting tense, and you're starting to get angry. Suddenly, you lose your temper and yell at the person for putting you behind schedule. You can tell that they're shocked and upset by your outburst, but you can't help it. We likely all lose our patience occasionally.

How can being patient be bad? ›

Too much patience or an excessive tendency to delay gratification can hamper psychological well-being, a new study authored by Paola Giuliano of UCLA and Paola Sapienza of Northwestern University suggests.

What are the signs of a difficult patient? ›

Here's how to identify them and respond appropriately.
  • Angry, defensive, frightened or resistant patients. ...
  • Manipulative patients. ...
  • Somatizing patients. ...
  • Grieving patients. ...
  • “Frequent fliers.” These patients may stand out due to the sheer bulk of their medical charts. ...
  • Angry or defensive physicians.

What is an example of a difficult patient? ›

Here are four different types of challenging clinical scenarios and tips on how to manage them. 1. Resistant patients. Patients who are angry, frightened, or defensive can present with clenched fists, furrowed brows, hand-wringing, and altered breathing.

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